Annual Report on Form 10-K for the year ended December 31, 2020 PART I Item 1. Mine Safety Disclosures 10 Information about our Executive Officers 10 PART II Item 5. Financial Statements and Supplementary Data 23 Item 9. Certain Relationships and Related Transactions, and Director Independence 25 Item 14. The Company grew to 18 stores and was incorporated in September 1929. Interior details are also important for a pleasant and inviting shopping experience. The degree and sources of brick-and-mortar retail competition varies by geographic area. Most of our wood products, or "case goods," are imported from Asia. We care about our teammates, customers, and the communities we serve. Diversity Integrity and teamwork are two of our core values. Each person offers a unique point of view and presents a fresh perspective. The following information should be read in conjunction with Part II, Item 7. " COVID-19 may also have the effect of heightening many of the other risks set forth below. The retail market for home furnishings is highly fragmented and intensely competitive. If we fail to anticipate changes in consumer preferences, our sales may decline. This exposes us to certain risks that include political and economic conditions. Disruptions to our supply chain could result in late arrivals of product. We deliver substantially all of our customers' purchases to their homes. A large portion of our sales represents discretionary spending by our customers. ITEM 1B. UNRESOLVED STAFF COMMENTS None. ft.(5) $ 173 $ 183 $ 185 $ 185 $ 188 Due to rounding amounts may not add to totals. ( We closed our stores and ceased delivery operations in the second half of March 2020. During this period, we paid the cost of enrolled health benefits of those furloughed. Consumers not negatively impacted financially are spending on their homes. Our focus is to serve our customers better and distinguish ourselves in the marketplace. Total sales for 2020 decreased $54.0 million or 6.7% compared to 2019. This decrease was driven by higher product and freight costs. Warehouse costs include supplies, depreciation, and rental charges for equipment. This drop was due to actions taken as part of our business continuity plan. Our fixed and discretionary expenses increased $5.2 million or 2% in 2019 over 2018. ITEM 9A. CONTROLS AND PROCEDURES (a) Disclosure Controls and Procedures. b) Management's Annual Report on Internal Control over Financial Reporting. 3 dated July 29, 2005 and Amendment No. We conducted our audits in accordance with the standards of the PCAOB. We believe that our audits provide a reasonable basis for our opinion. F-4 HAVERTY FURNITURE COMPANIES, INC. We have 120 showrooms in 16 states at December 31, 2020. The pandemic continues to disrupt several segments of the economy. Our business has been very strong since reopening. Actual results could differ from those estimates. These funds are investments in money market funds held by an agent. We act as an agent for these sales and the service is provided by a third-party. We do not sell gift cards or have a loyalty program. We are primarily self-insured for employee group health care claims. No impairment loss was required to be recorded. We considered the applicability and impact of all ASUs. We use a market area approach for both financial and operational decision making. Each of these market areas are considered individual operating segments. The individual operating segments all have similar economic char
